Contact

Tell us what is not working.

You do not need a specification, a budget or a clear idea of the solution. A description of the problem is enough to start. We reply within one working day, from a person.

Send us a message

No newsletter sign-up, no automated follow-up sequence. We use these details to answer you and nothing else.

Direct

  • Email
    contact@idealsolutions.uk
  • Registered office
    1 Meridian South, Meridian Business Park, Leicester, LE19 1WY
  • Hours
    Monday to Friday, 9:00am – 5:30pm

What happens next

  1. An acknowledgement lands in your inbox straight away.
  2. Within one working day, a real reply — usually with two or three questions.
  3. If it looks like a fit, a thirty-minute call at no charge.
  4. After that, a written proposal for discovery, or an honest no.

Already a client?

Use your usual support address or call your named contact directly. This form goes to the same inbox but is checked less often out of hours.

Before you write

Questions we get most.

We are registered and based in Leicester, at Meridian Business Park. We work with clients across the UK and are happy to meet in person when it helps, particularly at the start of a project. Most of the day-to-day runs over email, video calls and a shared board.

Small and mid-sized organisations, typically between five and two hundred people, plus the occasional larger team that needs a specific piece built. If your project is better served by a bigger agency or by hiring in-house, we will say so.

A focused integration or a portal phase one usually lands in the low five figures. A full operations platform is a larger commitment and is always broken into phases so you can stop after any of them. Discovery is priced separately and is the only way we will quote a build honestly.

Discovery output within two weeks of starting. Clickable software within a fortnight of the build beginning, and every fortnight after that. You should never wait three months to find out whether we understood you.

Yes, routinely, and we can work to yours. If you would rather use ours, ask and we will send it over.

That is the normal starting point and it is what the first conversation is for. Come with the problem rather than the solution. Working out what to build is most of the value we add.