About us
Ideal Solutions Media and Technology is a Leicester-based software and IT company. We build the systems businesses depend on, and we build them so that nobody is trapped — not you, and not the next developer who opens the code.
Why we exist
Almost every failed software project we have been asked to rescue failed for the same reason. Nobody sat with the people who would use it.
The specification described the process as management believed it worked. The build matched the specification. And the exceptions — the ones the team had been handling by memory for a decade — had nowhere to go. So the spreadsheet came back, quietly, alongside the new system.
We start in the other order. We sit with the scheduler, the accounts clerk, the person who answers the phone. We ask what breaks their day. Then we write it down, agree it in plain English, and build against that. It is slower to start and much faster to finish.
The rest is craft: readable code, honest estimates, a demo every fortnight, and documentation good enough that you could replace us tomorrow. We would rather keep clients because they want to stay than because leaving would be painful.
How we operate
These are in our engagement letters, not just on this page.
You should never leave a meeting with us unsure what was agreed. We write specifications, quotes and reports in language you can forward to a colleague without translating first. If a technical trade-off matters to your decision, we explain the trade-off rather than the technology.
The job is not finished when the code is written. It is finished when the thing works in your business, with your data, used by your people. That means we care about training, migration and the week after launch as much as the build itself.
Every project is built as though someone else will maintain it, because one day someone will. Readable code, sensible structure, written documentation and accounts in your name. Nothing we build depends on us staying.
You get the people who scoped the work doing the work. We deliberately keep a small number of clients so that when you call, you are not explaining your business from scratch to someone who joined last week.
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Disciplines under one roof
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Working day to a first reply
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Code and accounts in your name
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Licence fees back to us
Company facts
Everything below is filed publicly at Companies House. We put it here because a supplier who is hard to identify is a supplier worth checking.
Who we work with
We are deliberately unromantic about tools. These are the ones we reach for most, and we will use something else when the job calls for it.
Start here
A short conversation is usually enough to tell whether we are the right team for the job. No sales script, no obligation.
We reply within one working day. No sales sequence, no pressure.
